98hi77 FAQ — Answers to All Your Questions

No. Under 98hi77's policy, each person may only hold one account. Attempting to open multiple accounts from the same device or IP address may result in all accounts being suspended. If you have any concerns, please contact our support team.

on the Login page Click the "Forgot Password?" link. Enter the email address or mobile number linked to your account — you'll receive a reset link or OTP. Use it to set a new password and log back in.

KYC is not mandatory for standard betting and deposits. However, identity verification may be required for large withdrawals or if there is any unusual activity on your account. Verification can be completed easily by submitting a national ID or passport.

Yes, but you'll need to contact our support team to do so. support@98hi77.netto email us and verify your identity. For security reasons, this change cannot be made directly from the dashboard.

Repeated incorrect password attempts may temporarily lock your account — it will unlock automatically after 15–30 minutes. For a permanent suspension, contact our support team directly to find out the reason.

No, registration at 98hi77 is completely free. There is no fee to open an account. You'll also receive a welcome bonus when you make your first deposit — Promotions page View details.

If you'd like to close your 98hi77 account, support@98hi77.netSend a closure request. Before closing, make sure your account has no remaining balance and all bets have been settled.

98hi77 supports the most popular payment methods in Bangladesh:

• BKash — Fastest & Most Popular
• Nagad — Instant Processing
• Rocket (DBBL) — A Reliable Alternative
• USDT (Tether) — Crypto Payment

All methods support both deposits and withdrawals.

The minimum deposit at 98hi77 is just ৳500. This is one of the lowest limits among betting platforms in Bangladesh, making it easy for new members to get started.

Most withdrawal requests are processed within 15 minutes to 2 hours. First-time withdrawals or large amounts may take up to 24 hours due to additional verification. Service remains available even on bank holidays.

98hi77 does not charge any deposit or withdrawal fees. However, your mobile banking provider (such as bKash or Nagad) may apply their own transfer charges, as per their own policies.

Deposits are usually credited within 5–10 minutes. If more than 15 minutes have passed, please contact support with a screenshot of the payment and the transaction ID support@98hi77.netto reach us. We'll resolve your issue as quickly as possible.

The daily withdrawal limit depends on your account tier and verification status. In general, you can withdraw up to ৳1,00,000 per day. Verified premium accounts have higher limits. Contact support for more details.

Go to the "Deposit" section in your dashboard and select USDT (TRC20 or ERC20). Transfer USDT to the wallet address shown. Your balance will be credited automatically once the network confirms the transaction — this typically takes 10–30 minutes.

A withdrawal request can be cancelled while it is still in Pending status. Go to the "Withdrawal History" section in your dashboard and cancel the request from there. Once processing has begun, cancellation is no longer possible.

New members at 98hi77 are eligible for an attractive welcome bonus on their first deposit. To learn about the current offer, visit the Promotions Page to find all the latest offers.

Each bonus comes with its own wagering requirements — typically you'll need to wager the bonus amount 10 to 30 times. For full terms and conditions, Terms & Conditions Visit the page.

When you deposit a qualifying amount each day, a reload bonus is automatically credited to your account. To receive the reload bonus, make sure you are logged in when you deposit. Current reload offers Promotions page see here.

Share your unique referral code with a friend. When they register and make their first deposit using that code, both you and your friend will receive a bonus. You can find your referral code in your account dashboard.

No, bonuses cannot be withdrawn directly. Winnings derived from bonus funds only become withdrawable after the applicable wagering requirements have been met. However, you can use bonus funds to place bets, and any winnings are credited to your real balance.

At 98hi77, every bet you place earns loyalty points. Accumulated points can be converted into bonus cash, free bets, or other perks. Bet more and you can advance to VIP tiers, unlocking even greater rewards.

Each bonus has an expiry period — typically 7 to 30 days. Any unused bonus will be automatically removed once it expires. Make sure to use your bonus as soon as possible after receiving it.

98hi77 offers betting on over 30 sports, including cricket, football, tennis, badminton, and basketball. You can also bet on e-sports (CS:GO, Dota 2, LOL), virtual sports, and live casino games.

Yes. 98hi77 offers in-play or live betting. You can place bets on real-time odds during ongoing matches. Odds shift with every moment of the game, so timing your bet is key. For more details, Match Odds Page see here.

Yes, bet cashout is available on selected matches. You can withdraw partial or full winnings before the match ends. Note that not all bets support cashout — if the option is available, you'll see it on your bet slip.

The minimum bet generally starts at ৳20. Maximum bet limits vary by event and market — some high-profile matches carry higher limits. You can check the specific limit for any match on the bet slip.

If a match is cancelled or abandoned, all bets are automatically voided and the full stake is returned to your account. Bets placed using points or bonuses are also refunded.

Yes, 98hi77 supports both single bets and Parlay/Accumulator bets. Combine the odds from multiple matches for the chance to win bigger payouts. Betting Tips page Parlay betting strategies are covered in detail.

Our Betting Tips page Expert tips, match analysis, and strategies are updated regularly. Guides for beginners and advanced tactics for seasoned bettors — all in one place.

on the Lottery page Browse to your preferred lottery, buy a ticket, and wait for the draw results. Any winnings are automatically credited to your account. Multiple lottery draws take place every day.

Yes. 98hi77 uses SSL/TLS encryption to keep your personal and financial information secure. Our servers undergo regular security audits, and millions of Bangladeshi members trust and use this platform safely every day.

Go to Account Settings, navigate to the "Security" section, and enable 2FA via OTP or an authenticator app. Once activated, a code will be sent to your mobile each time you log in, which you'll need to enter to access your account. This is strongly recommended for keeping your account secure.

No. We never sell or share your personal information with third parties. Only limited data is shared with our payment gateway for processing transactions. For more details, please refer to our Privacy Policy Read.

Change your password immediately and support@98hi77.netto let us know. Our security team will investigate promptly. You can also request a temporary account lock if needed.

Yes. 98hi77 is committed to responsible gaming. You can set your own daily/weekly deposit limits, take a break, or self-exclude at any time. To learn more, Responsible Gaming Page see here.

Use a password of at least 8 characters that includes uppercase and lowercase letters, numbers, and special characters (e.g. @, #, !). Avoid using your date of birth or simple words, and never reuse the same password across multiple sites.

Our App page to download the APK directly (Android) or follow the iOS installation guide. The app may not be available on Google Play or the App Store — always download from the official site.

• Go to your phone's Settings → Security → Unknown Sources and enable it
• App page Download the APK from
• Tap the downloaded file and select Install
• Once installation is complete, open the app and log in

The entire process takes under 2 minutes.

Yes, every feature available on the website is also on the app — including live betting, casino, lottery, deposits, and withdrawals. The app also offers exclusive push notifications, biometric login, and app-only promotions.

When a new version is available, you'll see an update notification within the app. Tap it and you'll be directed to on the App page where you can download and install the latest APK. Your existing data and balance will be kept intact.

First, fully close the app and reopen it. If the problem persists, uninstall and reinstall the app — you won't lose any data, as everything is stored on our servers. If the issue continues, please contact support.

Absolutely. App users enjoy: biometric quick login, instant live match notifications, app-exclusive bonuses, and the ability to view bet history offline. Built with a lightweight design that's easy on mobile data.