Legal Documents

98hi77 Privacy Policy — Your Data is Safe With Us

98hi77 places the highest priority on protecting your personal data. This Privacy Policy clearly sets out what data is collected, why it is collected, and how it is kept secure.

Last Updated: January 2026
Our commitment

Why Your Data is Safe at 98hi77

We believe data protection is not just a rule — it's our responsibility

SSL Encryption Protection

Every transaction and data exchange on the 98hi77 platform is protected by 256-bit SSL encryption. Your information is never visible to third parties.

Your data is never sold

98hi77 never sells your personal data to third parties. Your name, phone number, or email is never shared with advertisers — that is our strict policy.

You're in control

You can view, update, or request deletion of your stored data at any time. You have full control over your personal information.

Stored on secure servers

All your data is stored in high-security data centers. Regular backups and security audits are conducted to ensure data integrity.

Transparency in cookie use

98hi77 only uses essential and performance cookies. Unnecessary tracking cookies are not used, and you can manage your cookie preferences at any time.

Clear & straightforward policy

Our Privacy Policy is written in plain, easy-to-understand language so you always know where you stand. Nothing is hidden behind complex legal jargon.

Short Message: 98hi77 respects your privacy. This policy sets out with full transparency what data we hold, why we hold it, and how it is kept secure. This Privacy Policy applies to 98hi77's Terms & Conditions applies as part of.

1 What Data We Collect

While using the 98hi77 platform, we collect two types of information — what you provide directly and what is collected automatically.

Information you provide directly

Data type When it's collected
Full name, date of birth At the time of registration
Mobile number, email address During registration and contact
Payment account number (bKash/Nagad/Rocket) During deposits and withdrawals
Government-issued ID (NID/Passport) During KYC verification
Proof of address During KYC verification
Messages sent to support When you contact customer support

Automatically collected data

  • Your IP address and device information (operating system, browser version).
  • Your activity on the platform — which pages you visited, how long you stayed, and what bets you placed.
  • Login time, logout time, and session details.
  • Data collected through cookies and similar tracking technologies.

We only collect information that is genuinely necessary to provide our services. Collecting unnecessary or excessive data goes against 98hi77's policy.

2 How we collect information

98hi77 collects your information through the following methods:

  • Registration form: When you create an account, you provide information directly through the registration form.
  • KYC Verification: Through document uploads for identity verification.
  • Payment processing: From the payment gateway during deposits and withdrawals.
  • Cookies & log files: Automatically while browsing the platform.
  • Customer Service: During live chat or email correspondence.
  • Third parties: In some cases, from identity verification providers or payment processors.

98hi77 will never call you or ask for your password or payment PIN through unauthorized channels. If you receive any such communication, stay alert and report it to our support team.

2 Purpose of Data Use

98hi77 uses the data it collects solely for the following purposes:

Service Delivery & Operations

  • Account creation, management, and verification.
  • Processing deposit, withdrawal, and betting transactions.
  • Applying bonus and promotional offers.
  • Customer support and complaint resolution.

Security & compliance

  • Prevention of fraud, money laundering, and other illegal activities.
  • Complying with KYC and AML (Anti-Money Laundering) regulations.
  • Ensuring account security and detecting suspicious access attempts.
  • Monitoring user activity to promote responsible betting.

Service improvement

  • Improving platform usability and performance.
  • Customizing content and offers based on your preferences.
  • Analyzing user behavior to develop new features and products.

Contact

  • Sending important transaction-related notifications.
  • Sending account security alerts.
  • Sending you promotional messages with your consent.

Important: You can opt out of promotional communications at any time. However, transaction and security-related messages cannot be turned off, as they are essential for managing your account.

4 Data Sharing

98hi77 never sells your personal data. However, information may be shared with specific third parties in the following limited circumstances:

Service provider partners

Only the necessary data is shared with payment processors (such as bKash, Nagad), identity verification providers, and technology service providers. These partners are contractually bound to comply with our Privacy Policy.

Legal obligations

In cases involving court orders, lawful requests from government authorities, or legal investigations, information may be disclosed in accordance with applicable law. Where possible, we will try to notify you in advance.

Business changes

In the event of an ownership change or merger involving 98hi77, user data may be transferred. We will ensure the new owner continues to uphold this Privacy Policy.

Before sharing your information with any third party, we verify that they maintain adequate security standards. Your data is never shared with third parties for advertising or marketing purposes.

5 Data storage & security

Retention period

Data is retained for as long as your account remains active, and thereafter for the following periods:

Data type Retention period
Account & Identity Information 5 years after account closure
Financial transaction details Up to 7 years for legal requirements
Betting history 3 years after account closure
Customer support messages 2 years
Log & Session Data 12 months

Security measures

To protect your data, 98hi77 has put the following technical and organizational measures in place:

  • 256-bit TLS/SSL encryption for all data transmissions.
  • Sensitive data stored in the database is kept in encrypted form.
  • Two-factor authentication (2FA) and access controls on the server.
  • Regular security audits and vulnerability assessments (Penetration Testing).
  • Strict data confidentiality training and policies for all staff.
  • Real-time monitoring to detect suspicious activity.

In the event of a data breach: If your data is ever at risk of a security breach, 98hi77 will notify you and the relevant authorities as quickly as possible and take the necessary steps to resolve the issue.

6 Cookie policy

98hi77 uses cookies on its website and app. Cookies are small text files stored on your device that help improve the functionality of the site.

Types of cookies we use

  • Essential cookies: To maintain login sessions and ensure security. Without these, the site will not function properly.
  • Performance cookies: Analysing which parts of the site are most used in order to improve our services.
  • Preference Cookies: To remember your language and display preferences.

We do not use third-party advertising tracking cookies. You can manage or clear cookies through your browser settings, though doing so may affect certain features.

7 Your rights

Under 98hi77's Privacy Policy, you have the following rights:

  • Right to access: You can request to know what information we hold about you.
  • Right to correction: You can update any incorrect or outdated information.
  • Deletion Request: After account closure, you may request deletion of data that is no longer required for legal compliance.
  • Right to Restrict Processing: You can restrict the use of your data for specific purposes.
  • Opt out of promotional communications: You can opt out of marketing communications at any time.
  • Right to Lodge a Complaint: Any data protection concerns can be raised with us directly or with the relevant regulatory authority.

To exercise this right, support@98hi77.net. We typically respond within 30 days.

8 Children's privacy

98hi77 strictly prohibits anyone under the age of 18 from using the platform. We do not knowingly collect personal information from minors.

If a parent or guardian believes their child's data has been collected by mistake, please support@98hi77.netto get in touch. We will delete that information and close the account as quickly as possible.

Providing a false age during registration is a direct violation of this Privacy Policy and Terms & Conditions a direct violation. Any such account, once identified, will be suspended immediately.

9 Policy Changes

98hi77 may update this Privacy Policy from time to time. When changes are made:

  • The "Last Updated" date at the top of the page will be revised accordingly.
  • For significant changes, a notice will be sent to your registered email.
  • You may be notified via pop-ups or banners on the platform.

Continued use of the platform after any changes will be taken as your acceptance of the updated policy. We therefore recommend visiting this page regularly.

10 Contact

If you have any questions, complaints, or requests regarding our Privacy Policy, please get in touch with us:

  • Email: support@98hi77.net
  • Live chat: Click the chat button at the bottom right of the platform
  • Time: Support is available 24 hours a day, 7 days a week, in Bangla

Privacy Complaints: Any data protection complaints submitted by email will be addressed within 7 business days. For more information, please visit our FAQ page view or Terms & Conditions read.

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